FAQs & Troubleshooting
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DCP-1400
169 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
The printer status is Offline or Paused.
5.
Can I use non-Brother or third party supplies with the Brother machine?
6.
Delete print jobs from the print queue.
7.
What driver package format is supported by my Linux distribution?
8.
Can I print from or scan to Android™ Smartphone?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Can I print from DOS applications?
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
13.
I'm using Macintosh. What is the PreScan option used for?
14.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
15.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Functions supported in the Windows 7 built-in drivers
18.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
19.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
20.
What can happen if the wrong paper is used in your machine.
21.
I'm using Macintosh®. What are the settings in the Scanner window used for?
22.
Install the built-in drivers (For Windows 8 and Windows 10)
23.
How to identify your Operating System (OS).
24.
Change the printer driver settings (Windows/macOS)
25.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
27.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
28.
The machine does not print anything.
29.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
30.
When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?