FAQs & Troubleshooting
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DCP-350C
199 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
How do I know which side up my photo paper should be in the tray?
5.
Can I print from or scan to Android™ Smartphone?
6.
Scan and save a document in PDF format (Scan to File)
7.
How do I clear Machine Error 46?
8.
What driver package format is supported by my Linux distribution?
9.
Scan multiple pages into one file instead of each scan being saved as a separate file.
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
Change the printer driver settings (Windows/macOS)
14.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
15.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
16.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
Locate files scanned with ControlCenter3 (For Windows)
19.
How do I install my Brother machine in Windows 7 using the USB connection?
20.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
21.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
22.
Scan using XSane or GIMP (Linux)
23.
How to identify your Operating System (OS).
24.
Can third party ink be used to refill the ink cartridges?
25.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
26.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
27.
Can I use AirPrint with my Brother machine?
28.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
29.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
30.
Which E-mail packages are compatible with ControlCenter3?