FAQs & Troubleshooting
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DCP-375CW
275 Results
1.
Scan using XSane or GIMP (Linux)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
Paper Jam
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
Can I print from or scan to Android™ Smartphone?
8.
Load paper in the paper tray
9.
Replace Ink
10.
How do I factory reset the network settings?
11.
How do I load envelopes into my machine?
12.
How do I know which side up my photo paper should be in the tray?
13.
Scan and save a document in PDF format (Scan to File)
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
I cannot print using my Brother machine on a wireless network (Mac)
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Delete print jobs from the print queue.
19.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
What driver package format is supported by my Linux distribution?
24.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
25.
My printed documents are missing black.
26.
When I print, the pages are smudged with ink. What should I do?
27.
What is the BRAdmin Professional software used for?
28.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
29.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
30.
Enable the Brother machine's network interface.