FAQs & Troubleshooting
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DCP-385C
216 Results
1.
How do I load envelopes into my machine?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
The printer status is Offline or Paused.
4.
How do I know which side up my photo paper should be in the tray?
5.
What driver package format is supported by my Linux distribution?
6.
How do I make copies using my Brother machine?
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
Scan and save a document in PDF format (Scan to File)
9.
I cannot find some option in the Printing preferences. (For Windows)
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Scan multiple pages into one file instead of each scan being saved as a separate file.
12.
Replace Ink
13.
Delete print jobs from the print queue.
14.
When I print, the pages are smudged with ink. What should I do?
15.
Pre-Required Procedures (Linux)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
18.
Change the printer driver settings (Windows/macOS)
19.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
20.
How to identify your Operating System (OS).
21.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
22.
My printed documents are missing black.
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
The edge of glossy paper is smudged.
26.
I cannot print from my computer via USB.
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
29.
Where is the USB port on the machine?
30.
Scan using XSane or GIMP (Linux)