FAQs & Troubleshooting
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DCP-7030
171 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
What driver package format is supported by my Linux distribution?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
The printer status is Offline or Paused.
6.
Download a file from the "Downloads" section and save it to Windows 8 computer.
7.
How to identify your Operating System (OS).
8.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
9.
Scan and save a document in PDF format (Scan to File)
10.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
11.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
12.
Can I use non-Brother or third party supplies with the Brother machine?
13.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
14.
Scan multiple pages into one file instead of each scan being saved as a separate file.
15.
How do I clear paper jams inside the drum unit and toner cartridge assembly?
16.
Windows 7 Support Information
17.
Which E-mail packages are compatible with ControlCenter3?
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
Delete print jobs from the print queue.
20.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
21.
I am using Windows. When I print a document, the printed page is blank. What should I do?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Pre-Required Procedures (Linux)
24.
Locate files scanned with ControlCenter3 (For Windows)
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
28.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
I cannot find some option in the Printing preferences. (For Windows)