FAQs & Troubleshooting
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DCP-8020
185 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Functions supported in the Windows 7 built-in drivers
3.
What driver package format is supported by my Linux distribution?
4.
Can I print from or scan to Android™ Smartphone?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Does NC-2200w work with Windows Vista?
7.
The paper is skewed when it's printed.
8.
What can happen if the wrong paper is used in your machine.
9.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
What is a "Generic PCL Driver"?
12.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
13.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
14.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
15.
Print the Network Configuration page
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
How to identify your Operating System (OS).
18.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
19.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
22.
Delete print jobs from the print queue.
23.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
24.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
27.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
28.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
29.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
30.
What is UPnP and SSDP?