FAQs & Troubleshooting
Popular |
DCP-J140W
265 Results
1.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
2.
Replace Ink
3.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Load paper in the paper tray
9.
What is Brother iPrint&Scan?
10.
Can I print from or scan to Android™ Smartphone?
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (For Windows)
14.
Ink Absorber Full
15.
No Ink Cartridge
16.
"Offline" appears on the Status Monitor.
17.
Load envelopes into my machine
18.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
Scan using XSane or GIMP (Linux)
21.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
22.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
23.
Print using only the black ink cartridge when the Color cartridges have run out.
24.
No Paper Fed
25.
Improve poor print quality.
26.
I cannot print using my Brother machine on a wireless network (Mac)
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
29.
Paper Jam
30.
Cover is Open