FAQs & Troubleshooting
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DS-635
48 Results
1.
How to identify your Operating System (OS).
2.
Load Documents
3.
When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
4.
Update the Driver or Firmware for your Brother machine
5.
Scanning and Other Problems
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
Load Non-standard Size Document
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
Acceptable Documents
10.
The scanning speed is slow when scanning from my machine. (Windows)
11.
(Video) Clean the Scanner and Rollers
12.
Download a file from the "Downloads" section and save it to Windows 8 computer.
13.
Load Standard Size Document
14.
Install your Brother machine's software from Full Driver Package. (Windows)
15.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
16.
What driver package format is supported by my Linux distribution?
17.
What is Remote Setup?
18.
Document Jam
19.
Uninstall the Brother Software and Drivers (Windows)
20.
Load a Plastic Card
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
I do not have or lost the black and white calibration sheet.
23.
(Video) Calibrate Your Brother Machine
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
Reset Your Brother Machine
26.
Open the Control Panel (For Windows)
27.
Clean the Scanner and Rollers
28.
Calibrate Your Brother Machine
29.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30.
Change the General Settings Using Remote Setup