FAQs & Troubleshooting
Popular |
PT-E560BT
28 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
What iOS mobile application can I use?
3.
Where can I find my Brother printer's serial number?
4.
What Android™ mobile application can I use?
5.
I cannot print large characters on the heat shrink tube HSe 3:1.
6.
Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
7.
How do I set cut options and what features are they?
8.
How do I transfer label or slip templates?
9.
The tape got jammed or stuck in the printer.
10.
How do I reset the machine to the default settings?
11.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
12.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
13.
Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
14.
How do I uninstall the printer driver?
15.
How do I print multiple lines and how many lines can I print?
16.
How to attach/remove the hand strap
17.
How do I type symbols?
18.
The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
19.
Open LBX files created in P-touch Editor in Pro Label Tool
20.
How to create serialized labels (Pro Label Tool)
21.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
22.
How to identify your Operating System (OS) for Windows or Mac
23.
How do I make a label with a barcode?
24.
The display remains blank after the power is turned on.
25.
I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
26.
How to identify the printer's firmware version
27.
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
28.
Printing is not possible. (USB connection)