FAQs & Troubleshooting
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FAX-1860C
164 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I know which side up my photo paper should be in the tray?
3.
Change the printer driver settings (Windows/macOS)
4.
How do I load 10 x 15 Glossy paper into my machine?
5.
Can I use voice mail on the same line as my Brother machine?
6.
One or more of my colors are not printing (blank). What can I do?
7.
Can I still receive faxes or calls when the machine is switched off?
8.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
9.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
10.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
11.
How to identify your Operating System (OS).
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
When I print, the pages are smudged with ink. What should I do?
15.
What driver package format is supported by my Linux distribution?
16.
How many times will my Brother machine automatically redial a busy number?
17.
The printer status is Offline or Paused.
18.
How do I clear Machine Error 46?
19.
Can I confirm that the FAX was sent correctly?
20.
How do I print envelopes?
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
24.
Can third party ink be used to refill the ink cartridges?
25.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
26.
Pre-Required Procedures (Linux)
27.
Delete print jobs from the print queue.
28.
I'm using MagicJack and am having problems sending or receiving faxes.
29.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
30.
Can I program my Brother machine to forward the faxes I receive to another location?