FAQs & Troubleshooting
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FAX-2480C
160 Results
1.
How do I load paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How do I know which side up my photo paper should be in the tray?
4.
How do I load 10 x 15 Glossy paper into my machine?
5.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
6.
One or more of my colors are not printing (blank). What can I do?
7.
When I print, the pages are smudged with ink. What should I do?
8.
Set the date and time
9.
Can I use voice mail on the same line as my Brother machine?
10.
Can I print from or scan to Android™ Smartphone?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
15.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
16.
Can third party ink be used to refill the ink cartridges?
17.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
18.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
19.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
Pre-Required Procedures (Linux)
22.
Delete print jobs from the print queue.
23.
Change the printer driver settings (Windows/macOS)
24.
The printer status is Offline or Paused.
25.
Can I print using only the black ink cartridge when the Color cartridges have run out?
26.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
27.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
28.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
29.
Why can't I print when an ink cartridge is empty?
30.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?