FAQs & Troubleshooting
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FAX-2800
44 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
3.
Change or delete an existing One Touch or Speed Dial number.
4.
Can I reduce the size of a received fax on this machine?
5.
Store One Touch and Speed Dial numbers on my Brother machine for easy dialing.
6.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
7.
Can I confirm that the FAX was sent correctly?
8.
What is Distinctive Ring and how do I program it?
9.
Why doesn't the machine answer when receiving a call?
10.
Can I use non-Brother or third party supplies with the Brother machine?
11.
What can happen if the wrong paper is used in your machine.
12.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
13.
I'm using MagicJack and am having problems sending or receiving faxes.
14.
Replace the drum unit.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
Verify if the Brother machine has a dial tone
17.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
18.
Replace the toner cartridge.
19.
Why does the LCD of my machine display "CHANGE DRUM SOON"?
20.
How do I clear the "Awaiting Redial" error?
21.
What does "COMM.ERROR" on the LCD display mean?
22.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
23.
Can I print from or scan to Android™ Smartphone?
24.
I can receive a fax, but cannot receive a telephone call.
25.
The paper is skewed when it's printed.
26.
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
27.
How do I program the date and time?
28.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
29.
Vertical streaks appear in my copies.
30.
What is the difference between the toner cartridge and the drum unit?