FAQs & Troubleshooting
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FAX-2800
44 Results
1. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
2. 10/17/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3. 03/25/2016
What is the difference between the toner cartridge and the drum unit?
4. 03/25/2016
Can I print from or scan to Android™ Smartphone?
5. 03/25/2016
Can I print from and scan to iPhone, iPod touch and iPad?
6. 03/23/2016
What can happen if the wrong paper is used in your machine.
7. 09/19/2014
Why doesn't my Brother machine have a dial tone?
8. 01/29/2014
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
9. 01/27/2014
How do I clean the Scanner to improve the copy or fax quality?
10. 05/14/2013
I am experiencing problems sending a fax, what can I do?
11. 05/10/2013
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
12. 05/10/2013
Why doesn't the machine answer when receiving a call?
13. 05/10/2013
How do I clear the "Awaiting Redial" error?
14. 04/25/2013
Verify if the Brother machine has a dial tone
15. 01/28/2013
The keys on the control panel do not respond.
16. 07/30/2012
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
17. 06/29/2012
What does "NG" or "ERROR" on the Transmission Verification Report mean?
18. 06/18/2012
I'm using MagicJack and am having problems sending or receiving faxes.
19. 05/18/2012
Change or delete an existing One Touch or Speed Dial number.
20. 05/18/2012
Store One Touch and Speed Dial numbers on my Brother machine for easy dialing.
21. 03/20/2012
Why does the LCD of my machine display "CHANGE DRUM SOON"?
22. 03/19/2012
Replace the drum unit.
23. 03/19/2012
Replace the toner cartridge.
24. 11/16/2011
The paper is skewed when it's printed.
25. 10/28/2011
I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
26. 08/26/2011
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
27. 02/15/2011
Do I need a telephone line to send and receive faxes with my Brother machine?
28. 10/26/2010
When I connect the Brother machine to a USB hub, it doesn't work correctly.
29. 09/09/2010
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
30. 06/15/2010
I can receive a fax, but cannot receive a telephone call.