FAQs & Troubleshooting
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FAX-4100/ FAX-4100e
157 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
4.
I cannot find some option in the Printing preferences. (For Windows)
5.
When I try to send a fax, my Brother machine's LCD reads "Fax Reserved."
6.
Delete print jobs from the print queue.
7.
How to identify your Operating System (OS).
8.
Change the printer driver settings (Windows/macOS)
9.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
Can I confirm that the FAX was sent correctly?
12.
How do I dial One Touch and Speed Dial numbers?
13.
The printer status is Offline or Paused.
14.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
My FAX/MFC will not Dial. Why?
17.
Pre-Required Procedures (Linux)
18.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
19.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
20.
The machine does not print anything.
21.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
22.
What are the various reports available on my fax machine and how do I print them?
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Change or delete a Group stored at a One Touch/Speed Dial.
25.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
26.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
Stop my Brother machine from automatically redialing a busy number.
30.
Set up my Brother machine to forward the received faxes to another location.