1. 03/12/2024

Stitches are skipped

2. 02/22/2024

Fabric puckers

3. 05/02/2023

Where do I put the oil in my machine?

4. 01/25/2023

"USB media error" message appears on the LCD. What does it mean?

5. 06/16/2022

Needle breaks.

6. 06/10/2022

How do I adjust thread tension for embroidering?

7. 06/10/2022

Upper thread breaks.

8. 06/06/2022

How do I hoop the fabric in the embroidery frame?

9. 06/02/2022

Bobbin thread breaks

10. 04/25/2022

Tutorial videos on how to use the machine [Video instructions]

11. 02/14/2018

"Not enough available memory to save." message appears on the LCD. What does it mean?

12. 07/21/2017

"F**" appears on the LCD. What does it mean?

13. 07/21/2017

"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?

14. 07/21/2017

"The bobbin thread is almost empty." message appears on the LCD. What does it mean?

15. 02/16/2017

When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?

16. 12/01/2016

When the thread became tangled under the bobbin winder seat

17. 10/07/2016

How do I remove or attach the presser foot ?

18. 07/29/2016

"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?

19. 07/29/2016

"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?

20. 07/29/2016

"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?

21. 07/29/2016

"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?

22. 07/29/2016

"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?

23. 07/29/2016

"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?

24. 07/29/2016

"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?

25. 07/29/2016

"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?

26. 07/29/2016

"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?

27. 07/29/2016

"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?

28. 07/29/2016

"This USB media cannot be used." message appears on the LCD. What does it mean?

29. 07/29/2016

"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?

30. 07/29/2016

"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?