FAQs & Troubleshooting
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HL-1250
156 Results
1.
The printer status is Offline or Paused.
2.
Why does the Drum LED light?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The machine does not print anything.
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
10.
Delete print jobs from the print queue.
11.
Functions supported in the Windows 7 built-in drivers
12.
The paper is skewed when it's printed.
13.
What kind of paper can I use?
14.
What is the difference between the toner cartridge and the drum unit?
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
17.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
20.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
21.
What kind of paper should I avoid?
22.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
23.
What kind of USB cable should I use?
24.
How do I perform a factory reset?
25.
How can I change the IP address using the ARP and PING commands?
26.
Can I print from DOS applications?
27.
When trying to print from Mac OS® X the print queue is stopped.
28.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
29.
Can I print from or scan to Android™ Smartphone?
30.
I cannot print from Mac OS X.