FAQs & Troubleshooting
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HL-5030
137 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
3.
Functions supported in the Windows 7 built-in drivers
4.
Delete print jobs from the print queue.
5.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
What kind of paper can I use?
8.
Print on both sides of the paper.
9.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
10.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
11.
Printouts (envelopes) have creases.
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
What is a "Generic PCL Driver"?
14.
Can I print from or scan to Android™ Smartphone?
15.
What is Status Monitor and how can I turn it on?
16.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
17.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
18.
What is the recommended paper?
19.
What driver package format is supported by my Linux distribution?
20.
How to identify your Operating System (OS).
21.
Change the printer driver settings (Windows/macOS)
22.
The printer prints unexpectedly or it prints garbage.
23.
Printouts have wrinkles or creases.
24.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
25.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
28.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
Can I print from and scan to iPhone, iPod touch and iPad?