FAQs & Troubleshooting
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HL-5470DWT
235 Results
1.
Adjust the default preferences of my printer driver (Windows)
2.
I cannot print automatically a document that has different paper sizes.
3.
Replace Laser
4.
Jam Tray 1 or Jam Tray 2
5.
Replace Drum
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
10.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
Jam Rear
13.
Add your Brother machine with AirPrint (macOS)
14.
Change the printer driver settings (Windows/macOS)
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
16.
What is Brother iPrint&Scan?
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
19.
Can I print from or scan to Android™ Smartphone?
20.
The printer status is Offline or Paused.
21.
Replace Toner
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
Size Error DX
24.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
25.
Unable to print using Apple AirPrint.
26.
Protect your Brother machine against unauthorised access over the network
27.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
28.
Jam Inside
29.
Can I print from DOS applications?
30.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.