FAQs & Troubleshooting
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QL-810W/810Wc
245 Results
1.
Using the Printer Setting Tool (for Mac)
2.
Wireless setup: Connect your printer to your computer.
3.
Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
4.
I cannot connect my printer to the wireless network with WPS when using WPA3.
5.
I cannot install the printer driver.
6.
Where can I find my Brother printer's serial number?
7.
What iOS mobile application can I use?
8.
How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
9.
2-color Printing is not possible.
10.
How do I install/change the label roll?
11.
How to uninstall the printer driver and software
12.
What Android™ mobile application can I use?
13.
How can I connect my printer wirelessly?
14.
How to identify your Operating System (OS) for Windows or Mac
15.
Where can I download the latest P-touch Editor for Mac?
16.
Using the Communication settings (for Windows)
17.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
18.
How do I transfer label or slip templates?
19.
I cannot print.
20.
How do I connect my computer to the printer using the Wireless Direct mode?
21.
Installing the software
22.
What are the cleaning sheets for? When do I use them?
23.
I cannot connect my printer to a Windows 11 computer via USB.
24.
What is the default User ID and Password for BRAdmin Light or Professional?
25.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
26.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
27.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
28.
How do I connect the printer to my computer via Wi-Fi®?
29.
Where can I download Brother iPrint&Label? (iPrint&Label)
30.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.