FAQs & Troubleshooting
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MFC-3340CN
275 Results
1.
Load legal size paper in the paper tray.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How do I adjust the number of times my Brother machine rings before it answers?
4.
Does NC-2200w work with Windows Vista?
5.
What driver package format is supported by my Linux distribution?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
8.
When I print, the pages are smudged with ink. What should I do?
9.
Can I print from or scan to Android™ Smartphone?
10.
The printer status is Offline or Paused.
11.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
12.
How do I factory reset the print server?
13.
Can I confirm that the FAX was sent correctly?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
One or more of my colors are not printing (blank). What can I do?
16.
Pre-Required Procedures (Linux)
17.
ControlCenter3 displays a blank screen at startup (Windows)
18.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
19.
Can I set my Brother machine to forward the faxes I receive to another location?
20.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
21.
Scan multiple pages into one file instead of each scan being saved as a separate file.
22.
Where is the USB port on the machine? I can't find it on the back of the unit.
23.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
24.
Can I still receive faxes or calls when the machine is switched off?
25.
I'm using Macintosh®. What are the settings in the Scanner window used for?
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
Change the printer driver settings (Windows/macOS)
29.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
30.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.