FAQs & Troubleshooting
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MFC-4420C
150 Results
1.
While writing data to the memory card in the media slot, the status dialog box has not been updated. It appears to have frozen. What's happening?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Functions supported in the Windows 7 built-in drivers
6.
How to identify your Operating System (OS).
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
8.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/DCP/MFC?
9.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
Delete print jobs from the print queue.
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
Change the printer driver settings (Windows/macOS)
15.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
16.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
17.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
19.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
20.
I'm using Macintosh. What is the PreScan option used for?
21.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
22.
I'm using Macintosh®. What are the settings in the Scanner window used for?
23.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
24.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
25.
Cannot print after a Windows 10 update (June 2020)
26.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
27.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
28.
What is Distinctive Ring and how do I program it?
29.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
30.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?