FAQs & Troubleshooting
Popular |
MFC-5200C
148 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
6.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
7.
How to identify your Operating System (OS).
8.
Where is the full User's Guide? I can't find enough information in the paper manual.
9.
Can I print from or scan to Android™ Smartphone?
10.
The printer status is Offline or Paused.
11.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
Change the printer driver settings (Windows/macOS)
14.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
15.
How can I print envelopes?
16.
Can I print using only the black ink cartridge when the Color cartridges have run out?
17.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
18.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
19.
I'm using Macintosh. What is the PreScan option used for?
20.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
21.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
22.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
23.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
24.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
25.
How do I factory reset the print server?
26.
What is the BRAdmin Professional software used for?
27.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
28.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
29.
I cannot print from my computer via USB.
30.
I cannot print from my computer via network. (For Windows)