FAQs & Troubleshooting
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MFC-5460CN
286 Results
1.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
2.
Where is the USB port on the machine?
3.
Scan and save a document in PDF format (Scan to File)
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
Can I print from or scan to Android™ Smartphone?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
8.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
9.
Pre-Required Procedures (Linux)
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
The printer status is Offline or Paused.
12.
How do I load 10 x 15 Glossy paper into my machine?
13.
Cannot print after a Windows 10 update (June 2020)
14.
Which E-mail packages are compatible with ControlCenter3?
15.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
16.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
17.
What driver package format is supported by my Linux distribution?
18.
Delete print jobs from the print queue.
19.
How to identify your Operating System (OS).
20.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
21.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
22.
When I print, the pages are smudged with ink. What should I do?
23.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
24.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
25.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
26.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
27.
How do I know which side up my photo paper should be in the tray?
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?