FAQs & Troubleshooting
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MFC-5840CN
289 Results
1.
How do I adjust the number of times my Brother machine rings before it answers?
2.
Load paper into my Brother machine's paper tray.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
When I print, the pages are smudged with ink. What should I do?
5.
Can I print from or scan to Android™ Smartphone?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
The printer status is Offline or Paused.
8.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
9.
Does NC-2200w work with Windows Vista?
10.
Scan and save a document in PDF format (Scan to File)
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
12.
How do I clear Machine Error 46?
13.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
14.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
17.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
18.
Scan multiple pages into one file instead of each scan being saved as a separate file.
19.
I am having issues with the paper feed. What can I do?
20.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
21.
Use my telephone provider's voice mail service on the same line as my Brother machine
22.
Can I still receive faxes or calls when the machine is switched off?
23.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
24.
Cannot print after a Windows 10 update (June 2020)
25.
Can I reduce the size of a received fax on this machine?
26.
Why can't I print when an ink cartridge is empty?
27.
What driver package format is supported by my Linux distribution?
28.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
29.
Change the printer driver settings (Windows/macOS)
30.
Adjust my Brother machine's volume settings.