FAQs & Troubleshooting
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MFC-7340
226 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I clean white or black spots on printed documents?
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Scan and save a document in PDF format (Scan to File)
5.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
6.
What driver package format is supported by my Linux distribution?
7.
Pre-Required Procedures (Linux)
8.
Can I print from or scan to Android™ Smartphone?
9.
Can I use voice mail on the same line as my Brother machine?
10.
How to identify your Operating System (OS).
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
14.
ControlCenter3 displays a blank screen at startup (Windows)
15.
The printer status is Offline or Paused.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
I am using Windows. When I print a document, the printed page is blank. What should I do?
19.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
23.
Change the printer driver settings (Windows/macOS)
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
26.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
27.
Is my Brother machine compatible with Windows Vista?
28.
Why doesn't the machine answer when receiving a call?
29.
Replace the drum unit.
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)