FAQs & Troubleshooting
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MFC-7360N
310 Results
1.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
2.
REPLACE DRUM
3.
Replace Toner
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
JAM INSIDE
7.
The printer status is Offline or Paused.
8.
Jam Rear
9.
No Paper
10.
MANUAL FEED
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Toner Low or Prepare New Toner Cartridge
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Curled (video instructions available)
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
Confirm that a FAX I sent was received correctly
17.
Setup and use Brother PC-FAX receiving
18.
What is Brother iPrint&Scan?
19.
How to identify your Operating System (OS).
20.
I am asked to enter a password when starting the Remote Setup application. What is the password?
21.
I am having a problem receiving faxes.
22.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
23.
Black lines down the page
24.
"Offline" appears on the Status Monitor.
25.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
26.
Can I print from or scan to Android™ Smartphone?
27.
Document Jam
28.
Print on envelopes, labels, or thick paper from the manual feed slot.
29.
Drum Error (Drum!)
30.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.