FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc7420_all.jpg)
MFC-7420
292 Results
1.
How do I clean white or black spots on printed documents?
2.
How can I improve poor print quality ?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Load paper.
5.
How do I load legal size paper in the paper tray?
6.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
7.
How to identify your Operating System (OS).
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Load envelopes, labels, or thick paper into the manual feed slot.
10.
Does NC-2200w work with Windows Vista?
11.
"Paper Jam Rear" error appears on the LCD. What should I do?
12.
Can I print from or scan to Android™ Smartphone?
13.
Scan and save a document in PDF format (Scan to File)
14.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
15.
Replace the drum unit.
16.
The printer status is Offline or Paused.
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
19.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
20.
Can I confirm that the FAX was sent correctly?
21.
Pre-Required Procedures (Linux)
22.
Can I print using the IPP protocol on Windows XP?
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
What driver package format is supported by my Linux distribution?
25.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
26.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
27.
Printing on thick paper or transparencies.
28.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
29.
Change the quality of the faxes I send (Fax Resolution).
30.
Why doesn't the machine answer when receiving a call?