FAQs & Troubleshooting
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MFC-7860DW
351 Results
1.
REPLACE DRUM
2.
I cannot print using my Brother machine on a wireless network (Windows)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
No Paper
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Replace Toner
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
"Offline" appears on the Status Monitor.
10.
JAM INSIDE
11.
MANUAL FEED
12.
The printer status is Offline or Paused.
13.
Jam Rear
14.
I can print but cannot scan via network. (For Windows)
15.
What is Brother iPrint&Scan?
16.
Toner Low or Prepare New Toner Cartridge
17.
How to identify your Operating System (OS).
18.
Check Connection
19.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
20.
Set up your Brother machine on a wireless network.
21.
Enable the Brother machine's network interface.
22.
Print Unable
23.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
JAM DUPLEX
25.
Reset the network settings to the factory default (video instructions available)
26.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
27.
Scan multiple pages into one file instead of each scan being saved as a separate file.
28.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
29.
Setup and use Brother PC-FAX receiving
30.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.