FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc8420_us.jpg)
MFC-8420
215 Results
1.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
What driver package format is supported by my Linux distribution?
4.
Can I print from or scan to Android™ Smartphone?
5.
The machine does not print anything.
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Can I print from DOS applications?
8.
How do I factory reset the print server?
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
Functions supported in the Windows 7 built-in drivers
11.
Can I confirm that the FAX was sent correctly?
12.
What can happen if the wrong paper is used in your machine.
13.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
16.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
17.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
18.
Change the printer driver settings (Windows/macOS)
19.
The printer status is Offline or Paused.
20.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
21.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
22.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
23.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
24.
What is the BRAdmin Professional software used for?
25.
Print the Network Configuration page
26.
Open the "Scanners and Cameras" and Properties.
27.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
What is Distinctive Ring and how do I program it?
29.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
30.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".