FAQs & Troubleshooting
Popular |
MFC-8500
204 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
How to identify your Operating System (OS).
5.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
6.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
7.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
8.
I'm using MagicJack and am having problems sending or receiving faxes.
9.
What driver package format is supported by my Linux distribution?
10.
Install the built-in drivers (For Windows 8 and Windows 10)
11.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
14.
Can I use non-Brother or third party supplies with the Brother machine?
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
17.
My FAX/MFC will not Dial. Why?
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
Change the printer driver settings (Windows/macOS)
20.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
21.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
22.
Why doesn't the machine answer when receiving a call?
23.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
24.
I'm using Macintosh. What is the PreScan option used for?
25.
Pre-Required Procedures (Linux)
26.
Delete print jobs from the print queue.
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
The printer status is Offline or Paused.
29.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
30.
Functions supported in the Windows 7 built-in drivers