FAQs & Troubleshooting
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MFC-8640D
224 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
5.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
6.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
7.
What driver package format is supported by my Linux distribution?
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
Change the printer driver settings (Windows/macOS)
10.
Does NC-2200w work with Windows Vista?
11.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
12.
What is Distinctive Ring and how do I program it?
13.
What kind of memory can I use?
14.
How do I improve the copy or fax quality?
15.
What is the BRAdmin Professional software used for?
16.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
17.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
18.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
Pre-Required Procedures (Linux)
21.
How to identify your Operating System (OS).
22.
Install the Windows 7 built-in drivers.
23.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
24.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
25.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
The paper is skewed when it's printed.
28.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
29.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
30.
Can I reduce the size of a received fax on this machine?