FAQs & Troubleshooting
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MFC-8680DN
335 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
When I try to print from Microsoft® Word or another program, I receive a message stating: "No Paper", "Reload paper in MP Tray" or "Insert Paper Manual Feed".
4.
The printer status is Offline or Paused.
5.
Scan and save a document in PDF format (Scan to File)
6.
What is Brother iPrint&Scan?
7.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
8.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
9.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
14.
How to load numbered checks or forms in the paper tray?
15.
Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
16.
Wrinkles or creases
17.
Print on labels and envelopes from the MP tray.
18.
Hollow print
19.
Locate files scanned with ControlCenter3 (For Windows)
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
22.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
23.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
24.
Confirm that a FAX I sent was received correctly
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
28.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
How to identify your Operating System (OS).