FAQs & Troubleshooting
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MFC-8690DW
357 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
How to identify your Operating System (OS).
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
8.
Scan and save a document in PDF format (Scan to File)
9.
What is Brother iPrint&Scan?
10.
Set up your Brother machine on a wireless network.
11.
What driver package format is supported by my Linux distribution?
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
Can I print from or scan to Android™ Smartphone?
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
How to load numbered checks or forms in the paper tray?
17.
Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
18.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
19.
How do I factory reset the print server?
20.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
21.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
22.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
23.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
24.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
25.
Faint
26.
Wireless setup is requesting a WPS PIN to complete the setup
27.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
28.
I cannot print using my Brother machine on a wireless network (Windows)
29.
Which E-mail packages are compatible with ControlCenter3?
30.
Wrinkles or creases