FAQs & Troubleshooting
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MFC-8840DN
225 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
Can I print from or scan to Android™ Smartphone?
6.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
7.
What driver package format is supported by my Linux distribution?
8.
How to identify your Operating System (OS).
9.
The printer status is Offline or Paused.
10.
Does NC-2200w work with Windows Vista?
11.
How do I install the Optional Tray Module?
12.
Delete print jobs from the print queue.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Pre-Required Procedures (Linux)
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
18.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
19.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
20.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
21.
Can I confirm that the FAX was sent correctly?
22.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
23.
How do I factory reset the print server?
24.
Change the printer driver settings (Windows/macOS)
25.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
26.
What can happen if the wrong paper is used in your machine.
27.
I can print but cannot scan via network. (For Windows)
28.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
29.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
30.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?