FAQs & Troubleshooting
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MFC-8870DW
323 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
What is Brother iPrint&Scan?
4.
Can I print from or scan to Android™ Smartphone?
5.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
6.
Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
7.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
Pre-Required Procedures (Linux)
12.
The printer status is Offline or Paused.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
15.
Scan from the Brother iPrint&Scan application using Windows Phone.
16.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
17.
Scan and save a document in PDF format (Scan to File)
18.
How do I improve the copy or fax quality?
19.
Can I use voice mail on the same line as my Brother machine?
20.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
21.
How to identify your Operating System (OS).
22.
How do I print an envelope from my computer?
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
25.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
26.
How do I clear the message "Paper Jam Duplex" from the LCD?
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
29.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
30.
Can I set my Brother machine to forward the faxes I receive to another location?