FAQs & Troubleshooting
Popular |
MFC-8950DWT
372 Results
1.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
Curled or wavy
11.
What is Brother iPrint&Scan?
12.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
Jam Duplex
15.
Pre-Required Procedures (Linux)
16.
The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
17.
Reset the network settings to the factory default (video instructions).
18.
Turn the Toner Save mode on or off
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
21.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
22.
Can I print from or scan to Android™ Smartphone?
23.
Jam Tray 1 / Jam Tray 2
24.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
27.
White spots or black spots at 1.5 in. (39 mm) intervals or random spots
28.
Jam Rear
29.
Jam Inside
30.
Replace Fuser