FAQs & Troubleshooting
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MFC-J1800DW
140 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Print documents on Letter paper, and then cut the paper in half to Half Letter size automatically.
3.
Replace Ink
4.
Telephone Line Interference/VoIP.
5.
Set up your Brother machine on a wireless network (Windows/macOS)
6.
(Video) Set up your Brother machine
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
My Brother machine could not be found over the network when I installed drivers on my computer.
9.
Sleep
10.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
11.
Add your Brother machine with AirPrint (macOS)
12.
Install the Brother Mobile Connect application (for mobile device)
13.
Wrong Ink Color
14.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
15.
The printer status is Offline or Paused.
16.
Ink Low
17.
Cannot Detect
18.
Document Jam
19.
Printer Jam or Paper Jam
20.
How to identify your Operating System (OS).
21.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
22.
Paper Size Mismatch
23.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
24.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
25.
Wrong Ink Cartridge
26.
Delete print jobs from the print queue.
27.
Cannot Detect Ink Volume
28.
Out of Memory
29.
Check the remaining ink or toner level (Linux)
30.
I cannot print on a wireless (Wi-Fi) network (Windows)