FAQs & Troubleshooting
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MFC-J425W
359 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
How do I load paper?
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Replace Ink
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
8.
What is Brother iPrint&Scan?
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Can I print from or scan to Android™ Smartphone?
11.
Print using only the black ink cartridge when the Color cartridges have run out.
12.
Make copies using my Brother machine.
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
Change the printer driver settings (Windows/macOS)
15.
Paper Jam
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
The printer status is Offline or Paused.
18.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
19.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
22.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
23.
I still receive the error message "Paper Jam" after I removed the jammed paper.
24.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
25.
Document Jam
26.
Load envelopes into my machine
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
Connect your Brother machine to your mobile device via a wireless router or access point.
29.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
30.
Ink Absorber Full