FAQs & Troubleshooting
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MFC-J470DW
328 Results
1.
Scan using XSane or GIMP (Linux)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Paper Jam
4.
Replace Ink
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
I still receive the error message "Paper Jam" after I removed the jammed paper.
8.
I cannot print using my Brother machine on a wireless network (Windows)
9.
The printer status is Offline or Paused.
10.
No Paper Fed
11.
Ink Low
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
One or more of my colors are not printing (blank).
14.
Improve poor print quality.
15.
What is Brother iPrint&Scan?
16.
Print using only the black ink cartridge when the Color cartridges have run out.
17.
Unable to Print XX
18.
"Offline" appears on the Status Monitor.
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
21.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
Cannot Detect
24.
Load legal size paper in the paper tray.
25.
Easy Scan to E-mail
26.
How to identify your Operating System (OS).
27.
Set up your Brother machine on a wireless network.
28.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
29.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
30.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.