FAQs & Troubleshooting
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MFC-J5720DW
287 Results
1.
(Video) Load paper (A4>Tray #1 / A3>Tray #2)
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
(Video) Load paper in the Multi-Purpose tray (MP tray)
4.
(Video) Load Legal paper (Tray1)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
My Brother machine could not be found over the network when I installed drivers on my PC.
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
(Video) Install Ink Cartridges
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
What is Brother iPrint&Scan?
12.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
13.
Paper Jam (With Video Instructions)
14.
Replace Ink
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Loading paper (A4 > Tray #1 / A3 > Tray #2)
17.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
18.
(Video) Load A3/Ledger paper (Tray1)
19.
Print using only the black ink cartridge when the Color cartridges have run out.
20.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
21.
(Video) Load A4/Letter paper
22.
Enable the Brother machine's network interface.
23.
Configure and use the Scan to Network feature (For Windows)
24.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
25.
Document Jam (With Video Instructions)
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
Wireless setup is requesting a WPS PIN to complete the setup
28.
(Video) Load an Envelope (Manual Feed Slot)
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.