FAQs & Troubleshooting
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MFC-J5855DW
139 Results
1.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Paper Size Mismatch
4.
Set up your Brother machine on a wireless network (Windows/macOS)
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
Check the Print Alignment from Your Brother Machine
7.
Printer Jam or Paper Jam
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
(Video) Set up your Brother machine
10.
Replace Ink
11.
How to identify your Operating System (OS).
12.
Change the Print Options to Improve Your Print Results
13.
My Brother machine could not be found over the network when I installed drivers on my computer.
14.
What is the default password for my BRAdmin or Web Based Management?
15.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
16.
Check the Print Quality
17.
Install the Brother Mobile Connect application (for mobile device)
18.
The printer status is Offline or Paused.
19.
Document Jam
20.
Cannot Print XX or Print Unable XX
21.
Change the printer driver settings (Windows)
22.
Sleep
23.
I cannot print on a wireless (Wi-Fi) network (Windows)
24.
What is the recommended paper?
25.
One or more of my colors are not printing (blank).
26.
I cannot find some option in the Printing preferences. (For Windows)
27.
Improve poor print quality.
28.
How Brother inkjet printers measure remaining page yields
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).