FAQs & Troubleshooting
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MFC-J5955DW
141 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Printer Jam or Paper Jam
3.
(Video) Set up your Brother machine
4.
Change the Print Options to Improve Your Print Results
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
The printer status is Offline or Paused.
7.
Install the Brother Mobile Connect application (for mobile device)
8.
Check the Print Alignment from Your Brother Machine
9.
My Brother machine could not be found over the network when I installed drivers on my computer.
10.
Replace Ink
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Telephone Line Interference/VoIP.
13.
Check the remaining ink or toner level (Linux)
14.
How to identify your Operating System (OS).
15.
What is the default password for my BRAdmin or Web Based Management?
16.
Paper Size Mismatch
17.
Check the Print Quality
18.
One or more of my colors are not printing (blank).
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
What is the recommended paper?
21.
The scanning speed is slow when scanning from my machine. (Windows)
22.
Load Documents in the Automatic Document Feeder (ADF)
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
25.
Install Starter Ink
26.
Print using only the black ink cartridge when the Color cartridges have run out.
27.
Document Jam
28.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
29.
Download a file from the "Downloads" section and save it to Windows 8 computer.
30.
Cannot Print XX or Print Unable XX