FAQs & Troubleshooting
Popular |
MFC-J625DW
375 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
5.
Replace Ink
6.
The printer status is Offline or Paused.
7.
How do I load paper?
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
12.
Load legal size paper in the paper tray.
13.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14.
Can I print from or scan to Android™ Smartphone?
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
What is Brother iPrint&Scan?
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
19.
Paper Jam
20.
Ink Low
21.
Connect your Brother machine to your mobile device via a wireless router or access point.
22.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
23.
How do I know which side up my photo paper should be in the tray?
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
I cannot find some option in the Printing preferences. (For Windows)
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
28.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
29.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
30.
When I print, the pages are smudged with ink.