FAQs & Troubleshooting
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MFC-J680DW
288 Results
1.
Replace Ink
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Wrong Paper / Paper Size Mismatch
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Paper Jam
7.
Load paper in the paper tray
8.
(Video) Install Ink Cartridges
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
Send a fax
11.
Setup a Brother machine on a wireless (Wi-Fi) network.
12.
(Video) Install Ink Cartridges
13.
What is Brother iPrint&Scan?
14.
The printer status is Offline or Paused.
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
Ink Low
18.
Cannot Detect
19.
Print using only the black ink cartridge when the Color cartridges have run out.
20.
Paper tray not detected/ Paper tray #2 not detected
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
Can I print from or scan to Android™ mobile device?
23.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
24.
No Paper Fed
25.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
26.
(Video) Load A4/Letter paper
27.
Document Jam
28.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.