FAQs & Troubleshooting
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MFC-J815DW XL
255 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Load A4/Letter paper
3.
Brother iPrint&Scan cannot find my Brother machine (macOS)
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
(Video) Install Ink Cartridges
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
Other Problems
9.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
10.
What is Brother iPrint&Scan?
11.
Check the Print Alignment from Your Brother Machine
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
Telephone Line Interference/VoIP.
14.
Printer Jam or Paper Jam
15.
Check the Print Quality
16.
Prevent Smudged Printouts and Paper Jams (Windows)
17.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
18.
The printer status is Offline or Paused.
19.
Scan multiple pages into one file instead of each scan being saved as a separate file.
20.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
23.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)
24.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
25.
(Video) Update the Driver or Firmware for your Brother machine
26.
Correct the Paper Feed to Clear Vertical Lines
27.
One or more of my colors are not printing (blank).
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
Prevent Smudged Printouts and Paper Jams (Mac)
30.
(Video) Load an Envelope (Manual Feed Slot)