FAQs & Troubleshooting
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PT-P910BT
153 Results
1.
The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
2.
The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
3.
What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
4.
I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
5.
The printer does not print from my mobile device or does not print correctly.
6.
I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
7.
What Android™ mobile application can I use?
8.
Where can I download the latest P-touch Editor for Mac?
9.
The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
10.
The printer is not connected to my mobile device correctly.
11.
How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
12.
What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
13.
Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
14.
Installing the software
15.
Where can I find my Brother printer's serial number?
16.
When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
17.
How do I print multiple lines and change the font size or type for each line? (P-touch Design&Print 2)
18.
How do I charge the Li-ion battery?
19.
I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
20.
Can I use the app with my iPad? (iPrint&Label)
21.
How to identify your Operating System (OS) for Windows or Mac
22.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
23.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
24.
Printing is not possible. (USB connection)
25.
I cannot connect my printer and print via Bluetooth® on macOS 12.
26.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
27.
I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
28.
How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
29.
How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
30.
How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)