FAQs & Troubleshooting
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PDS-5000F
62 Results
1.
Document misfeeds.
2.
"Multifeed" or "Multifeed is detected."
3.
"Document Jam/too Long" or "A document is jammed in the ADF."
4.
What driver package format is supported by my Linux distribution?
5.
Unknown error.
6.
Replace Roller
7.
The scan speed is too slow.
8.
Change the image settings. (Using DS Capture)
9.
Change the paper settings. (Using DS Capture)
10.
My scanner is connected but it will not feed my document or do anything else.
11.
How to identify your Operating System (OS).
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
My scanner gets warm.
14.
TWAIN errors appear when starting to scan. (Macintosh)
15.
Paper suitable for scanning
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
TWAIN or WIA errors appear when starting to scan. (Windows)
18.
Cannot find the scanner.
19.
No document in ADF.
20.
Do not open the ADF cover when scanning.
21.
I cannot install the scanner drivers.
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
24.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
25.
NVRAM R/W test error
26.
AFE R/W test error
27.
ADF cover open
28.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
29.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
30.
Cannot use my scanner connection the USB hub.