FAQs & Troubleshooting
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PJ-662
53 Results
1. 05/30/2024
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
2. 05/17/2024
What Android™ mobile application can I use?
3. 10/18/2023
How to open the Devices and Printers window
4. 10/18/2023
How do I uninstall the printer driver?
5. 10/18/2023
How to identify your Operating System (OS) for Windows or Mac
6. 10/18/2023
Printing is not possible. (USB connection)
7. 06/02/2023
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
8. 04/12/2023
Where can I find my Brother printer's serial number?
9. 05/02/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
10. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
11. 03/31/2022
How to delete the registry information and files related to the printer driver
12. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
13. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
14. 12/09/2021
How do I connect the printer and my computer via Bluetooth®? (for Windows)
15. 12/17/2020
How do I connect the printer and my computer via USB cable?
16. 12/16/2020
How to charge the rechargeable Ni-MH battery
17. 11/25/2020
How to install the rechargeable Ni-MH Battery (Optional)
18. 11/17/2020
The printed image is out of alignment.
19. 06/12/2020
How do I print from a computer?
20. 04/14/2020
How do I clean the Platen Roller?
21. 04/14/2020
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
22. 03/30/2020
How to connect to an AC power outlet (Optional)
23. 03/27/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
24. 12/25/2019
How to install the rechargeable Li-ion Battery (Optional)
25. 12/09/2019
I cannot print LibreOffice documents in landscape orientation. (Linux®)
26. 12/09/2019
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
27. 12/09/2019
Some of the print options in OpenOffice do not work. (Linux®)
28. 12/09/2019
I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
29. 11/19/2019
How to reduce the time to start printing after clicking the [Print] button
30. 11/15/2019
Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?