FAQs & Troubleshooting
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PJ-763MFi
125 Results
1.
Printing from an Android™ device
2.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
3.
How do I connect the printer and my mobile device via Bluetooth®?
4.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
5.
Printing from a Windows PC or Mac
6.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
7.
Which Bluetooth® profiles does the printer support?
8.
How do I transfer templates to the printer?
9.
How to connect to a DC power outlet (optional)
10.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
11.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Installing the software
14.
How to connect to an AC power outlet (optional)
15.
How do I turn the printer off?
16.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
17.
The latest printer driver was successfully installed, but the driver did not update correctly.
18.
This printer is not detected when establishing a Bluetooth® connection.
19.
What iOS mobile application can I use?
20.
How do I transfer label templates with P-touch Transfer Express?
21.
Where can I find my Brother printer's serial number?
22.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
23.
How to install the rechargeable Li-ion battery (optional)
24.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
25.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
26.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
27.
My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth® when I turn the printer off and on again, or when the device moves out of range.
28.
Uninstalling the printer drivers (Linux®)
29.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
30.
What Android™ mobile application can I use?