FAQs & Troubleshooting
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PJ-883
91 Results
1.
How do I create and transfer templates? (for Mac)
2.
Where can I download the latest P-touch Editor for Mac?
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
This printer is not detected when establishing a Bluetooth® connection.
6.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
7.
I cannot connect my printer to a Windows 11 computer via USB.
8.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
9.
How do I connect the printer to my computer via Wi-Fi®?
10.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
11.
The side margins are incorrect.
12.
Printing is not possible. (USB connection)
13.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
14.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
15.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
16.
Supported File Formats and how to print on Raspbian lite (Linux®)
17.
How to install Brother software on a computer not connected to the Internet
18.
Uninstalling the printer driver (Linux®)
19.
How to identify your Operating System (OS) for Windows or Mac
20.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
21.
Where can I find my Brother printer's serial number?
22.
This printer is not detected when establishing a Wi-Fi® connection.
23.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
24.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
25.
How to set up the printer
26.
How do I connect the printer and my mobile device via Bluetooth®?
27.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
28.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
29.
How to charge the rechargeable Li-ion battery
30.
How do I transfer label templates with P-touch Transfer Express?